REFUND AND RETURN POLICY

Thank you for visiting and shopping at ferocenewyork.com following are our terms and conditions for our Shipping Policy. 

Domestic Shipping Policy

All orders that are in stock will ship within 2-4 weeks once order is approved.

This does not include preorders. 

Orders are not shipped on weekends or holidays.

Shipping charges for your order will be displayed at checkout.

Unfortunately, alternate and express shipping options ARE NOT AVAILABLE. 

Shipment	Estimated delivery time	Estimated Shipment cost
Standard item	5-8 business days	$10.00
2-3 items	5-8 business days	$8.60
Overnight	NOT AVAILABLE

International Shipping Policy

We do offer international shipping outside of the U.S. All orders are also processed within 48 business hours of the order date. If Item is in stock and is not a preorder it ships within 5 business days. Orders are not shipped on weekends. Shipping charges will vary depending on the designated location of your order.

Exchange Policy

We have an EXCHANGE ONLY policy.

— NO REFUNDS.  ALL SALES ARE FINAL —

Exchanges can be made for UNWORN AND UNWASHED CLOTHING within (5) days after you’ve received the item. Any items that are sent back for exchange have to be in SELLABLE condition (smoke free, unworn, no stains, etc.) Or we will not accept it! 

NO REFUNDS. 

Here are our Guidelines for Exchanges:

• The purchaser will be responsible for shipping costs associated with the return items. 
• The seller will be responsible for shipping cost associated with shipping the exchange.

All merchandise exchanges must be mailed to the address listed: 

ATTN: FEROCE Merchandise Exchange

FEROCE NEW YORK

15 Glen Pond Road

Red Hook, NY 12571

—- ALL SALES ARE FINAL —

For any assistance of any order please email us at ferocenewyork@gmail.com. Please be sure to include all relevant information such as your order number, item name, size and color so we can better assist you. 

Need help? Contact us at ferocenewyork@gmail.com for questions related to refunds and returns.